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ElectroShopPK

✅ Order Confirmation

All Cash on Delivery (COD) orders are confirmed via call or WhatsApp. Please ensure your contact number is active.

✅ Accurate Details

Please provide complete and correct Name, Address, and Phone Number to avoid delivery delays or cancellations.

✅ Delivery Attempts

Courier companies usually attempt delivery 2 times. If the order is not received, it may be cancelled.

✅ Product Availability

In rare cases, if a product is out of stock after order placement, our team will contact you for replacement or cancellation.

✅ Color / Design Variation

Actual product color or design may slightly vary due to lighting and screen settings.

✅ Electronic Products Note

Please check the product at the time of delivery. Electronics should be handled carefully and used as per instructions.

✅ Refusal of Order

Customers who repeatedly place fake or refuse COD orders may be restricted from future purchases.

✅ Public Holidays / Weather Delays

Delivery may be delayed due to public holidays, strikes, or bad weather conditions.

📦 Shipping & Returns Policy

ElectroShopPK

🚚 Shipping Policy

At ElectroShopPK, we aim to deliver your orders quickly and safely across Pakistan.

📍 Shipping Coverage

We currently ship all over Pakistan.

⏱ Processing Time

• 
  Orders are processed within 1–2 working days after confirmation.
  
• 
  Orders placed on weekends or public holidays will be processed the next working day.
  

📦 Delivery Time

• 
  Major Cities: 2–4 Working Days
  
• 
  Other Cities / Remote Areas: 3–6 Working Days
  

(Delivery time may vary during sales, holidays, or due to courier delays.)

💰 Shipping Charges

• 
  Shipping charges are calculated at checkout OR
  
• 
  Free shipping may be offered on selected products or promotions.
  

📞 Order Confirmation

Our team may contact you via call or WhatsApp for order confirmation before dispatch.

💳 Payment Options

We offer:

✔ Cash on Delivery (COD)

✔ Online Payment (if available on checkout)

🔄 Returns & Exchange Policy

We want you to be fully satisfied with your purchase from ElectroShopPK.

✅ Eligible for Return / Exchange

You can request a return or exchange if:

• 
  You received a damaged product
  
• 
  You received a wrong product
  
• 
  Product is not working (DOA – Dead on Arrival)
  

❌ Not Eligible for Return

• 
  Change of mind
  
• 
  Used / damaged by customer
  
• 
  Missing original packaging or accessories
  

⏳ Return Time Limit

• 
  Return request must be made within 3 days of delivery.
  

📦 Return Process

1. 
   Contact us via WhatsApp / Email with:
   
   
   Order Number
   
   
   Product Issue
   
   
   Product Photo / Video Proof
   
   
   
2. 
   Our team will guide you with return or exchange steps.
   

💰 Refund Policy

• 
  Refunds (if applicable) are processed within 5–7 working days after product inspection.
  
• 
  Refund method depends on original payment method.
  

⚠ Important Notes

• 
  Product must be unused and in original packaging.
  
• 
  ElectroShopPK reserves the right to reject returns if policy conditions are not met.
  

📞 Contact Us

Store: ElectroShopPK

Customer Support: (03166471645)